Privacy policy
This page is a draft placeholder. The final privacy policy will be published before Nine11 launches.
The final version will cover:
- What we collect: account details, organisation details, call recordings, transcripts and caller phone numbers.
- Why we collect it and the lawful basis under India’s Digital Personal Data Protection Act, 2023.
- How long recordings and transcripts are kept, and how organisations set their own retention period.
- How callers and users can request access to, or deletion of, their data.
- Which service providers process data on our behalf, and where.
- Who to contact about privacy.